Yes. As soon as you start paying, you will enter a secure internet environment. This way, others will not have the opportunity to secretly watch. Your transaction data is sent encrypted via an SSL connection. You can recognize a secure SSL connection by the green / gray lock in your browser.
Use sturdy packaging, preferably the original. That way, the chance of damage is as small as possible and we might be able to make someone else happy with it. Do you no longer have the original packaging at home? No problem, we check the condition of your returned product and determine the depreciation based on that.
You can send your packaged product in a Manscape box or other sturdy box that you close well.
Product packed? Print your shipping label or write the reply and return number on the box. You will find it in the email you received from us after your return request.
Once we have processed your return, we will refund you within 3 working days. How quickly you have the money in your account depends on your payment method.
You may get your money back in multiple parts. This is why:
You have exchanged a product for another product. In that case, we will refund the purchase value of the first product to the payment method with which you paid first. Have you paid extra for the replacement product? Then you will be refunded the remaining amount separately.
Is the amount not yet in your account after 5 working days? Please contact our customer service.